Cost: $199.99 carry in or $299.99 in home

While there may be signs your computer has a virus (slow performance, unable to launch programs, etc.), the only way to know for sure is to have your computer scanned for viruses.

The best course of action is to have the infection removed as soon as possible. Delaying could lead to slower performance, data security issues and, in extreme cases, data loss. Don't worry. When you have a virus or spyware problem, help is just a phone call away. Through your high-speed internet connection, we can assist you online and fix the issue.

What's included:

 

Troubleshoot 1 computer using proprietary tools

Remove all viruses, spyware, malware and rootkits on the computer

Repair any operating system issues (boot issues, blue screens, etc.) using Geek Squad tools

Apply system tweaks and modifications

Perform operating system critical updates

Test operating system for proper functionality

Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution.

Back up up to 9GB of your data to external hard drive, DVD disc or flash drive Add $100